effective from 01.05.2018
For the purposes of the information which you provide to us, ATEX s.r.o. acts as the data controller. Therefore we would like to inform users of our website eshop.atexsport.com how we process your personal data. We will at all times comply with the General Data Protection Regulations so called ‘GDPR’ that came into force by regulation of the European Parliament and Council (EU) 2016/679.
You can contact us with any queries you may have either through the web form found on our website or by emailing us at firstname.lastname@example.org.
ATEX processes your personal data in order to:
Above all, we collect your data to be able to legally offer you our services and conclude a business contract.
The legal justifications for collecting your data are:
We collect all the information necessary to manage customer service with you, including your name, surname, address, telephone number, email address, gender, password, username, order details, and company name. This information helps us manage your orders, respond to your inquiries, loyalty program matters, and preferences. With your agreement, we can also contact you electronically with marketing notifications.
When you purchase goods from us on our website, we also collect information to manage your order. This includes your name, surname, address, telephone number, email address, information on the product, the time and date of your purchase, the goods you purchased, your satisfaction with the service, changes to your order, or complaints.
We do not directly collect your payment details; they are collected through our partners. Geolocation information is collected to provide you with better service and goods and for statistical purposes.
Regarding newsletters and advertising notifications, we may process your email address, name, and surname. This information is only collected with your agreement.
Much of the information is collected through cookies, which are used to secure the proper functioning and personalization of our websites. We may collect your username and password, order history, geolocation information, IP address, browser and device details, and other information for statistical purposes. All of these are important tools for improving our websites and providing us with statistical information about our customers.
In order to communicate effectively with our customers, especially when responding to inquiries, we may process your name, surname, telephone number, and email address.
Without this data, we cannot provide you with our services as they are essential for our business contract.
We will not retain your data for longer than necessary for the purposes set out in this Policy. However, the longest we will normally hold any personal data is 10 years from your order. If the order was not completed, all of your personal data will be deleted within 12 months in case our mutual relationship comes into force again.
In some cases, we may keep your personal data longer, but only if we are legally entitled to do so, especially in terms of taxes, accounting, and archives.
We use your data to fulfil any orders you place with us. If you DID NOT tick the box: 'I don’t want to receive marketing communication,’, we will send them to you. Your decision to receive or not receive marketing communication does not have any impact on our mutual business agreement. These notifications will include information on our services, products and offers that you may be interested in.
We can also send you marketing communication if you pre-approved it regardless of whether you made a contract with us or not.
Either way, you can cancel this service at any time on our email address, online form or through the cancellation link in every email.
Our company is striving to provide you with individually tailored offers and services. Therefore, based on your agreement, we profile your personal data. In order to do that we use an automatic information system, web applications and calculators based on which we send you individualised notifications and offers, goods or services of ATEX s.r.o. This system allows us to meet your needs better, to estimate future trends and adjust our products and services accordingly.
You agreed to allow us to share your personal data with our selected third-party partners when you agreed to receive marketing communications from us. Our partners follow the same regulations in protecting personal data, and we have signed contracts with them to process personal data. You can request a list of our business partners.
For marketing purposes, we share your data with third-party service providers who help us do this and generally operate our business effectively. For example, to improve the level of service we provide you, we may share your data with third-party mediators. ATEX s.r.o. has signed legal contracts with these parties on the use of personal data, based on which they must follow strict rules for dealing with personal data. We only share information that is necessary for their job. Third parties may include IT companies, hosting services, companies that ensure hardware runs smoothly, external marketing agencies, external graphic designers, and programmers, as well as external companies that provide payment portals.
We do not collect data of people under 16 years of age.
Our subcontractors or processors of personal data have access to your personal data. These can be people we closely cooperate with based on trade certificate or it can be our external IT administrator or companies that provide cloud or online marketing services or email services.
To process personal data, we may use online services such as Google LLC or Microsoft Corporation or email services of The Rocket Science Group, LLC (publicly known as MailChimp). These companies are based in the USA and are registered under the EU-US Privacy Shield. You can access it at https://www.privacyshield.gov. The European Commission has published an agreement on privacy settings related to the shield, Art. 45 par 9 GDPR, and therefore no other permission is needed.
If we process your private data, you have the following rights:
You also have the right to object to the supervisory authority, which is the Office for Personal Data Protection. The website is https://www.uoou.cz
Right of access to personal data means that you are entitled to receive confirmation whether your data is being processed or not, and you have the right to access this personal data, including information on how it is being processed, based on Art.15 GDPR. This includes the following information:
The right of rectification means that upon your request, we must correct inaccurate information or complete it in accordance with Art. 16 GDPR. The right of erasure means that upon your request, we must erase your personal data in accordance with Art. 17 GDPR. We can do so given that:
The right to restrict processing means that upon your request, we must restrict the processing of your data in accordance with Art. 18 GDPR.
Furthermore, you have the right to data portability, which means that upon your request, we must provide your information in machine-readable form in case the processing is based on an agreement or contract (fulfilment of the contract). At the same time, the processing is done in an automated way in accordance with Art. 20 GDPR.
We would like to draw your attention to your right to raise an objection. This means that you have the right to object to any direct marketing. If you choose to do so, we will immediately stop direct marketing to you.
The right to raise an objection can also be generally applied to the processing of your personal data based on legal justifications such as "authorized interest" or "fulfilment of a task in the public interest" or "discharge of duties in the public interest," including profiling based on these legal reasons.
You can raise your objection by sending an email to our address: email@example.com.
ATEX Sportswear is a 100% Czech company focusing on producing high-quality sports clothes in small batches for various sports. It has been manufacturing clothes for more than 30 years now and exclusively in sewing rooms and workshops located in the Czech Republic.
ATEX - spol. s.r.o.
Brno 621 00
Tel: +420 703 467 087